My NBA 2K21 MyLeague file got deleted somehow.

I’ve been talking with Epic Games and 2K Games about my MyLeague save file. I was going ham on the season and was about to start my second year. When I played a game, the game kept freezing, restarted my PC and low and behold, the save isn’t even there. Contacted 2K and they said to do all these steps to recover it, none of it worked. I guess it’s a known but with NBA 2K21, where save files will get corrupt or disappear.

I’ve asked them where I can get the cloud save, and so far they never answered the question. It’s as if they are just ignoring it. I asked them again how to get the cloud save, but I’m assuming they don’t have cloud saves at all.